Wednesday, April 6, 2011

Headache Log : Snubbed by the Headache Specialist

In February I reached out to a friend of a friend who is a physician and also the Dean of Emergency Medicine at the University of Utah Hospital.  I hoped he could suggest a good neurologist or headache specialist to me.  He did.  I called her office to schedule an appointment and she wouldn't see me without a referral.  So I called my primary care physician and asked for a referral to this specific headache specialist.  Within a few days she had the referral in her hands.  But after several days I didn't hear from her.  I called her office to confirm that they had received my referral.  They had and my "file" was "under medical review" and I was told the doctor would call me when she wanted to see me.
A week goes by and I get nothing.  I call back.  My file is still under medical review.  So I ask who is reviewing it and how long does this usually take.  The doctor is reviewing my file and the girl on the other end of the line can't tell me how long this will take.  But please don't call us, we'll call you.
Another week goes by and I hear nothing so I call again.  Again I'm told, don't call us, we'll call you.
To this day I have heard NOTHING.

Today a co-worker tells me about a migraine/headache specialist.  When he says her name I explain that she snubbed me.  He says his wife works with her and he thinks he can get me in to see her.

So .... do I go to this supposed headache specialist who has had absolutely no interest in me?  Who doesn't have the common decency to ever call me back? 

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